G2 Winter 2025 Reports

This winter, we’re excited to share some new awards, in addition to some we’ve been honored with season after season. While every award has unique value, we chose a few to highlight.

Easiest to Implement - Enterprise

Enterprise intranets are famously challenging to implement, and we’re here to change that. It’s been our goal from day one to provide a platform that can onboard and serve teams of any size, from SMB to enterprise, with ease.

Fastest Setup - Enterprise

Rolling software and processes out to a large enterprise can be a lengthy process, but we’re happy to be recognized by our customers as an exception to that rule. Haystack was awarded the “Fastest Setup - Enterprise” badge this season.

Most Implementable

Anyone who has ever migrated to a new intranet or implemented one from scratch can tell you that it’s not always easy. With turnkey integrations, migration support, and strategic guidance from experts who have seen it all twice, it’s our goal to make upgrading your intranet a seamless experience.

Best Usability

For modern Digital Employee Experience (DEX) platforms, usability is essential. That’s why we’re honored that customers rated Haystack’s usability #1 among all other platforms in its category.

Haystack users work in a broad range of roles, from the back office to the frontline, and beyond. Software engineers, research scientists, utility workers, emergency transport flight crews, and more, all rely on Haystack to deliver a reliable, intuitive experience no matter when or where their work takes them.

Best Results

At the end of the day, results are what matter—and Haystack customers consistently get the best results. Season after season, users recognize Haystack for its quick time to value, and strong ROI.

User Adoption

We often describe Haystack as an intranet employees actually use, and achieving this award is evidence of that. If you’ve ever managed an intranet, you know that it lives or dies by user adoption. Through engaging design and close partnerships with admins and internal content creators, Haystack stands out as a platform that earns user adoption with ease.

Ease of Doing Business

We believe it’s equally important to deliver a great product, but also to be a great partner. That’s why we’re humbled that so many customers recognized the Haystack team as the easiest to do business with. From sales to customer experience, we’re dedicated to delivering standout experiences before, during, and after your purchase.

Momentum Leader

Haystack has been named a momentum leader across multiple report seasons. As we continue to deliver innovation and value to the market, we've been rewarded with a vibrant and growing customer community, outpacing much of the industry.

High Performer

We're excited to continue increasing our presence in the market, but we’re even more excited to accomplish that while staying true to our core values, and maintaining our place as one of the top-rated platforms in overall customer satisfaction.

Looking Forward

While this is an exciting achievement for us as a team, we also owe a massive congratulations to the dedicated Haystack admins, content partners, and users across our customer community, who refused to deliver anything less than an outstanding experience for their organization.

We look forward to growing our customer community even further, and continuing to drive value for them in 2025 and beyond.