Introducing a New Era for Intranet Search

Our mission has always been to make big companies feel smaller. We believe that happens when you can connect with the people, information, and resources you need to thrive, effortlessly.

With the advent of AI and Large Language Models (LLMs), we’ve worked hard to balance our excitement around the immense potential of these transformational tools, while keeping our focus grounded in the practical value these advancements can provide for Haystack users.

We began on this journey by adding generative AI tools to save you time by summarizing content, or giving you a head-start on comments and replies. In the meantime, we’ve been hard at work on one of our biggest update yet, and we can’t wait to share it with you.

A New Era for Search

In late September, we announced a new search experience coming to Haystack, built in partnership with Google Cloud, and powered by Vertex AI. The new Haystack search is conversational, intuitive, and context-rich. We believe it will transform the way you interact and connect with the things that matter most in your organization.

Instead of a trial-and-error process of finding the right keywords, or searching through groups and file structures, the new AI-based search experience allows users to use simple, natural language to find what they need. Instead of searching through policy documents, you can just ask, “what is our 401k match?” and get a concise, direct answer with links to the source material.

Your Collaboration Superpower

While eliminating the need to pour through lengthy documents is already a major improvement, we believe fostering collaboration is essential to success. Haystack’s AI-Powered search can connect you with knowledge, but also with people.

So, imagine you have a website project coming up, and wonder, “who should I ask about Webflow?”

Haystack can now provide a helpful response, featuring the most relevant person, while sharing additional context about them, their work, or even alternative people to reach out to.

And that’s just the beginning.

Partners in Innovation

We partnered with Google Cloud to develop this new functionality, because of Google’s deep, long standing expertise in practical AI applications, and the unparalleled capabilities Vertex AI provides.

"Every step of the way, the Google team has been a true partner, making an impact beyond just technology. Their customer engineers have shown incredible interest and provided invaluable support as I’ve developed this feature. I can't wait for our customers to get their hands on it, get their feedback, and see how it affects usage in our platform."
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Georgios Vouzounaras | VP Engineering, Haystack

While this native AI search experience is an exciting leap forward for Haystack and our customers, we’re continuing to work with integration partners like Moveworks and Glean to provide a wide range of enterprise search options. Customers using the Microsoft ecosystem of products can also use Haystack’s new Vertex AI-powered search functionality.

It has always been our goal to supercharge, rather than compete with, the tools you already love.

Privacy First

We respect and appreciate the trust you place in Haystack. That’s why customer data will not be shared with Google Cloud for training purposes, and customers can opt out of the Vertex AI platform integration if they prefer.

Future Advances

We know the driving force behind organizational knowledge is you, and the people you work with. Over the coming months, we’ll continue to add features that help enrich the knowledge loop by bringing your own user input into the experience.

"This is a magic unlock for so many organizations to build dream experiences. We are incredibly grateful to partner with one of the best companies in the history of technology to bring this vision to life."
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Cameron Lindsay | CEO, Haystack

How to Get Access

Haystack’s new Vertex AI-powered search will be available to general audiences in 2025.

We're excited to open an invite-only early access program starting in Fall 2024. Current customers interested in participating can learn more and complete the invite request form here.

If you’re not a Haystack customer yet, and would like to see the new search experience in action, we’d love to show you! You can schedule a demo here.