Haystack isn't just easy to implement and integrate—it's a powerful tool for IT teams to reduce repetitive tickets, support self-service, and provide a modern digital employee experience.
Built with security in mind from the start, Haystack is ISO 27001, HIPAA, and SOC 2 Type 1 and 2 compliant, and performs regular penetration tests to ensure exceptional security standards.
Create custom roles and permissions, integrating with systems like Okta and Azure to infer roles. Control access at various levels, from workspace-wide to group-specific, down to individual content pieces, making your workspace as open or closed as needed.
Seamlessly integrate with various systems while respecting visibility and permissions. Allow IT teams to enable or disable each integration as needed, ensuring full control and security.
Create a trusted Digital HQ
Promote one place where every employee can go to quickly find relevant and up-to-date information to help them succeed at work.
Enable employee self-service
Reduce issue and ticket volume by automatically answering IT questions via search and conversational AI Assistant.
Keep employees informed wherever they are
Engage your distributed, hybrid, or frontline workforce across every channel with powerful communication tools.
Unleash knowledge
One AI-powered search that understands natural language and unifies results from across the apps your employees already use.
Deliver actionable insights
Provide leaders and managers across the organization with recommendations to improve employee engagement and sentiment.