Bug Bounty Program

At Haystack, we are deeply committed to maintaining the highest standards of security for our platform and protecting our users' data. To achieve this, we have established a comprehensive Bug Bounty Program aimed at identifying and swiftly addressing any potential security vulnerabilities. We invite skilled security researchers and ethical hackers to collaborate with us in this vital endeavor by reporting any security issues they may discover within our platform. By working together, we can ensure a safer and more secure environment for all our users.

Participants in the Haystack Bug Bounty Program can submit their findings through our dedicated bug bounty portal. This portal serves as a secure and efficient channel for researchers to communicate their discoveries directly to our security team. Our team reviews each submission with diligence and thoroughness, ensuring that every reported issue is assessed for validity and potential impact. The bug bounty portal is designed to streamline the reporting process, providing clear guidelines on the types of vulnerabilities we are interested in, as well as the necessary information required for each submission.

We recognize the valuable contributions of the security community and offer rewards for valid vulnerability reports. Rewards are determined based on the severity and impact of the discovered vulnerabilities, following a clear and transparent classification system. High-quality submissions are particularly encouraged, as they help us address critical security issues more effectively. Our reward system includes a significant incentive: eligible reports may qualify for a cash bonus of up to $10,000. However, all rewards are subject to our team's review and final approval, ensuring that the most impactful and relevant findings are appropriately compensated.

Incentives & Recognition

In addition to monetary rewards, participants in the Bug Bounty Program gain recognition within the security community and may receive acknowledgment on our platform, depending on their preference. We believe in fostering a collaborative relationship with the security research community and appreciate the expertise and effort of each participant. Public acknowledgment can be an important aspect of a researcher's professional portfolio, and we are happy to provide this when requested by the participant.

Haystack values transparency and strives to provide clear communication throughout the bug bounty process. Participants are kept informed about the status of their submissions and the evaluation process. Our team is committed to providing feedback and working with researchers to fully understand the reported issues. This collaborative approach not only helps us improve our platform's security but also enhances the skills and experience of the researchers involved.

The Bug Bounty Program is an integral part of our overall security strategy. By inviting external experts to test our platform, we gain diverse perspectives and insights that might otherwise be overlooked. This external scrutiny is invaluable in helping us identify and rectify potential vulnerabilities before they can be exploited. We are proud to partner with the global security community to achieve our mission of maintaining a secure and trustworthy platform for all our users.

Continuous Improvement

Haystack is dedicated to continuous improvement and values the proactive role that security researchers play in helping us achieve this goal. By participating in our Bug Bounty Program, researchers not only contribute to the security and integrity of our platform but also help protect the wider digital ecosystem. We look forward to working with the community to ensure the safest possible experience for all our users.

We understand that the landscape of cybersecurity is constantly evolving, and we are committed to staying ahead of potential threats. The insights and discoveries made through our Bug Bounty Program are crucial in guiding our security measures and updates. We take every report seriously and act swiftly to address any valid issues, demonstrating our commitment to maintaining the highest security standards.

Our Bug Bounty Program is just one of the many ways we work to enhance the security of our platform. We also invest in regular security audits, employee training, and the implementation of cutting-edge security technologies. Together, these efforts form a robust defense against potential threats and ensure that we are always prepared to protect our users' data. We thank the security research community for their ongoing support and contributions to our mission.